Welcome! Thank you for choosing mcnichols.com. We hope you enjoy your time with us! After surviving a plane crash during World War II and spending six months in a German prison camp before he was liberated, Robert L. âBobâ McNichols founded McNICHOLS CO. in 1952. With the constant support of his wife Phyllis, the small family business began to form. My grandpa would take orders by phone in the morning and make deliveries in the afternoon â in his station wagon. In the evening, you could find him in the living room finishing up paperwork that accompanied running his own business. Customers did not have to trust him â but they did. He was an honest man, always striving to do what he said he would do. His âholeâ life was centered around one thought: serving others. With the thought of service always at the forefront of his mind, the business continued to grow. My father Gene joined the family business after going to school and serving in the United States Air Force. With the unfortunate loss of Bob to cancer in 1981, Gene fully assumed the reigns of McNICHOLS and took the Company national by adding Metals Service Center locations in many of Americaâs largest cities. Today, we are blessed to serve our customers from 19 stores all over the nation. Over 65 years after things got started, we still have one goal in mind: service. In fact, our associates (we refer to them as âThe Hole Teamâ) are obsessed with it. We believe our culture of being Inspired to ServeÂ® is genuine and consistent. If you have given us an opportunity in the past, we trust you have experienced it. We donât always get it right, but we will make it right. To earn your business, we are fully aware that you need information and solutions rapidly. We also believe that exceptional service should be at the core of your experience. We have numerous âHole Productsâ to choose from and are likely to have just what you need. Should you choose us, you will find honest people ready and Inspired to ServeÂ® you. We will treat you like you deserve and do what we said we would do â just like grandpa used to do. Scott McNicholsPresident The Hole Team strives daily to achieve the goal of providing customers with Superior Service, Quality and Performance â¦ Thatâs The Hole StoryÂ®! Our associates are guided by our HOLE CALLING, believe in our HOLE PURPOSE and honor our HOLE FOUNDATION that was put in place by our Founder, Robert L. âBobâ McNichols in 1952. We are always ready and Inspired to Serve!Â® CustomersServe the customer completely and dedicate ourselves to that practice in everything we do. AssociatesEncourage each other, embrace opportunity and connect in community. GrowthAllocate resources to assertively pursue incremental market share. McNICHOLS CO. is dedicated to the one and only triune God. Our work is committed to Him, and we are counting on Him to direct us. We believe that God has blessed us and will continue to provide blessings if we obey Him and apply His principles in all that we do: SeekWe will seek and follow direction from the LORD. ShareWe will share the Christian Gospel through our commerce. GiveWe will give Christian witness through fair trade practices.